Contact our call centre on 0808 304 5130 to register your product. An RMA number will be assigned to you and a carrier will collect your product in a secure transport bag. Alternatively, you may deliver your product directly to LetMeRepair UK. Please note that shipping your product without prior authorisation may make you liable for additional fees.
LetMeRepair Repair Centre Address: LetMeRepair UK Ltd, 1 Langlands Court, Kelvin South Business Park, East Kilbride, G75 0YB
What should I do before I hand over my product?
Please provide details of the problem and back up your data beforehand. Tulpar Notebook and LetMeRepair are not responsible for any data loss.
How can I track the repair status?
You can call 0808 304 5130 or visit the LetMeRepair tracking website using your RMA number. Repairs typically take 1 to 7 days. No diagnostics fees apply. Your approval may be requested if the issue is not covered by warranty.
How do I receive my product?
Your notebook will be returned to your address by carrier. In-person deliveries require a signature. Storage fees apply after 30 days, and products left unclaimed after 90 days become the property of the company.
